In addition to internal collaboration, external connections are also crucial to the operation of a team. For example, you need to share product information with customers quickly and collect customer feedback efficiently. Among other regular methods, you can also share business forms or document applications to WeChat and WeCom contacts for business collaboration beyond your enterprise in real time for higher efficiency.
As a mobile office platform, WeCom allows you to reach customers through WeChat, making external collaboration easy. Thanks to the huge user base of WeChat, communication on WeChat is more acceptable for customers. Therefore, employees do not bother to switch platforms or download other software in order to reach external contacts.
When you are not in the office and external contacts require some materials, such as documents or product quotes, you can quickly find and prepare the materials required through the mobile cloud OA, and share them through WeChat. This helps you go one step faster.
With the help of forms, you can build an after-sales feedback application, and integrate it with platforms such as your WeChat official account. Customers can submit their requests for after-sales service with ease, check the progress of their requests and the personnel involved, and view all their requests previously submitted. This can greatly enhance the customer experience.
You can quickly launch the signing of a procurement, sales, or any other contract online through the cloud OA anytime and anywhere. No need to wait for a mailman to deliver paper contracts. The time required to sign a contract can be shortened from days to a few minutes.
Enterprises often work together in order to complete a project, such as contract planning and civil construction. You can easily share the project progress with external contacts, allowing them to stay updated about the project in real time and provide feedback in a quick manner. This minimizes the possibility of rework and improves the project development efficiency.
Cloud OA allows you to accumulate and manage important document resources in the enterprise. A salesperson can view and share document links to customers on the mobile phone during customer follow-up, even if they do not have a computer at hand or relevant documents saved to the phone. Customers do not need to download any applications, and can directly view the documents online, which greatly improves the efficiency of customer follow-up.
Enterprises often need to collect information from outside sources, such as the feedback on meetings with external participants and distributor procurement plans. You can easily share a form with multiple WeChat groups to quickly collect feedback. The feedback progress is visible, clearly showing people who have not yet completed the feedback, which helps you implement targeted urges with higher efficiency. In addition, the system can automatically summarize the data without manual effort.
