Communication experience just like WeChat, offering an easy-to-use and familiar working mode at zero starting costs.
Allow you to send one-to-one and group messages to customers on WeChat, presenting a professional image in a unified manner when you provide services. It also accumulates customer relationships within the enterprise, preventing customer churn caused by personnel turnover.
Completely consistent users in the enterprise with zero entry costs.
Various message notification systems that ensure timely notification of OA and business system messages without any omission.
Display customers on WeChat on the sidebar of WeCom, including the projects, procurement, and contract signing that they involve in, and allow employees to send tasks, documents, orders, and forms to WeChat contacts for collaboration.
Seamless integration of OA and ERP systems to provide integrated mobile office applications, including the budget and expense control, approval workflow, project management, task collaboration, CRM, daily and monthly reports, goal management, knowledge and document net disk, data collaboration, and mobile attendance, advancing achievements anytime and anywhere along with the team and fully solving daily work needs.
Provide a platform where your customers, partners, distributors, agents, suppliers, and employees can communicate and collaborate with each other across enterprises based on the interconnection capabilities of WeChat and WeCom. Establish an integrated collaborative management platform within an enterprise and put forward a collaborative channel throughout supply chains.
Provide comprehensive interconnection services with WeChat that cover the schedule, meeting, document, and WeDisk tools to offer an easy and familiar working mode for employees.
Employee information can be imported in batches for unified management, making group creation more convenient. In addition, resource inheritance upon employee resignation allows customer assets to be accumulated within the enterprise and prevent customer loss caused by employee separation.
The enterprise can customize employee information, set contact reading permissions, and hide special departments or members. The enterprise can also set enterprise logos and propaganda images on the startup page to create the company culture.
Employees can view whether a sent message is read by others and forward WeChat chat history and subscribed articles to WeCom to implement high communication efficiency.
You can set a group to be managed by only the group owner, configure the group member silence permissions, member adding and removing permissions, and group renaming permissions, and edit group notices. You can create a group with up to 2,000 members, add whitelists, and manage the group chat watermark to prevent and trace the disclosure of important information.
You can add customer WeChat accounts as contacts and provide services through one-to-one chat or group chat. The enterprise can view and manage WeChat contacts added by an employee and redistribute these WeChat contacts to other employees when the employee resigns.
The enterprise can view and manage WeChat groups of an employee and redistribute these groups to other employees when the employee resigns. A maximum of 200 members are allowed in a group.
You can post promotions, product updates, and professional knowledge in your Moments of customers, interact with customers in the comment area, and flexibly select the visible range to achieve high-precision information delivery.
The enterprise can bind a merchant account of WeChat Pay to activate enterprise payment. Employees can collect payment from the WeChat accounts of customers to the enterprise account, and the enterprise can send red packets or pay salaries to the employees using the enterprise account.
You can initiate and participate in audio or video meetings anywhere and anytime. A meeting can have up to 300 participants. The meeting host can manage the meeting. You can also demonstrate documents or your PC and make comments on the documents being displayed during the meeting.
Group live broadcasting allows tens of millions of people to watch at the same time. Enterprises can also use this feature to deliver notifications and conduct online training. Group live broadcasting is available on WeChat groups and is simple and convenient.
Employees can make phone calls for which the enterprise is charged directly to save complicated call fee reimbursement processes. Enterprises can manage call records and permissions in a unified manner and claim 1,000-minute call hours for free upon registration.
Automatic synchronization of enterprise contacts on eteams. There is no need to install any application. You can directly use eteams on the WeCom platform or by using your WeChat business account.
Employees can receive user-defined notifications on eteams workflow and data changes automatically delivered to their WeChat accounts and receive messages from members to ensure that important matters are not missed.
Sales personnel can manage customers, record follow-ups in eteams CRM, add WeChat accounts of customers, provide services to customers via one-to-one chat and group chat, and post content in Moments of customers.
Enterprises can add pages of self-developed applications to the WeCom sidebar. When employees contact a customer, they can easily view the information about the current customer on the sidebar, send contract, order placement, quotation, and task links to the customer, and automatically complete customer tags and portraits to better understand the customer.
With the consent of employees and customers, the chat content is compliantly stored in the contact history under the corresponding customer card in CRM. Enterprises can define non-compliant keywords and implement automatic reports and reminders of non-compliant content to improve corporate internal control efficiency.
Enterprises can automatically make payments and send red packets to employees by using the WeCom payment feature upon approval of reimbursements, and bank transfer is no longer needed. Employees can collect payment from the WeChat accounts of customers to the enterprise account based on message interworking with WeCom.
You can start a remote meeting on WeCom with a few taps to discuss and communicate about a certain project during eteams project collaboration for quick and efficient communication.
Based on WeCom, you can create a product training project in eteams and describe the key points of the training in the project details. After you formulate the plan, you can directly start a group live broadcast in a WeCom group chat.
When an employee submits a reimbursement application on WeCom, the electronic invoice control of the eteams approval form automatically obtains the electronic invoice in WeChat cards and saves it to the invoice cloud, allowing employees to initiate reimbursement quickly.
Weaver is one of the first third-party service providers that integrate their products into WeCom.
Launching 14 workplace apps, Weaver is also the largest third-party service provider recommended by WeCom.
Facilitate effective team collaboration and management on WeCom with no need to install any other APPs.
Initiate projects and divide them into tasks anytime.
Make timely communication and feedback based on project collaboration.
Have a comprehensive understanding of the project progress, related matters, workflows, and data.
Establish a flexible matrix cross-team project team to enhance the execution of employees.
Keep track of your daily work and easily review your achievements. Keep up with how your subordinates do their daily work and communicate with them and give feedback online. Follow up on others' daily work reports to enhance the information exchange and interactions between colleagues. Customize different daily work report templates and standardize the reporting content for different positions.
The execution center for individuals and teams collects all task lists.
Task-oriented and multi-user collaboration makes communication more specific and efficient.
Task-related matters are automatically associated to present information in an integrated manner.
Check the task progress at any time and give feedback on tasks anywhere.
Record and store all documents during corporate collaboration.
Share and reuse internal knowledge to make full use of internal resources.
Document association and collaboration presents information in a structured manner.
All aspects of corporate management and collaboration are included in the whole lifecycle management of knowledge.
One-stop CRM contains every application required throughout the whole sales cycle. Optimize the allocation of customer resources, without wasting any of them. Create a contact reminder plan to seize key sales opportunities. Business opportunity management helps you focus on key processes and win orders. Apply online management throughout the whole sales cycle including after-sales orders and contracts.
Periodical work reports are automatically associated to quickly summarize work achievements. Record all work achievements and plans periodically for a better review. Regular work summaries and plans make employees more motivated. Customize report templates as required to provide diversified and informative reports. Keep up with and give timely feedback on the periodical achievements of your subordinates.
Huge industry-specific template libraries are available for free.
Independently design approval forms as required.
Design workflows however you like with the advanced workflow designer.
Diversified approval settings help enterprises set various approval and rollback rules.
Real-time communication and feedback on approval opinions speed up your approval process.
Create your personal schedule at any time. Associate your tasks and customer contact plans for 360-degree presentation of schedules and plans. Schedule-based teamwork allows you to know the time arrangements of each individual.
Accurately locate attendance and automatically keep track of your attendance.
You can set different attendance rules for your enterprise.
The attendance information is automatically associated with approval, leave of absence, overtime, and other data for integrated statistics.
You can perform one-click submission and handling of requests for correcting attendance discrepancies.
Attendance data is automatically collected and summarized.
Internal Notification Is Timely and Convenient with Notices Delivered in No Time
Notices can be easily read by containing text and graphics.
Employees can receive notices quickly even outside of the office.
Record the situation of reviewing to be certain about the receipt of notices.
Shift away from the traditional payroll process and batch push payslips to employees.
WeCom and email push ensure high confidentiality of employee payroll data.
Easier payroll issuance improves the efficiency of human resource management.
Flexible customized approval workflow for orders for standard contract repayment management.
Online e-sign of various contracts, eliminating the necessity of express delivery for contracting.
Form invoicing and repayment plans upon contract signature to ensure contract performance.
Vivid display of multi-dimensional contract statistics for convenient management.
Invoices can be automatically collected, making document filling more convenient.
Financial system is easy to implement, and leadership approval is faster.
One click generation of electronic accounting files and certificates, tamper proof and traceable.
Business system integration, more integrated business and finance.
Application, Convening, and Organization of Meeting Subjects,
Meeting room reservation and venue services,
Document management of meeting topics, meeting materials, and meeting minutes,
Execution tracking of tasks generated during meetings.
When employees enter invoices, they can flexibly choose various methods such as invoice photography, document entry, inspection entry, and manual entry, which is simple and convenient, and can also avoid input errors, duplicate reimbursement, and other issues.
Before bill inspection, enterprises can choose to set valid or verified invoices to initiate reimbursement, effectively filtering out non compliant bills.
On the one hand, help financial personnel solve problems such as electronic invoice fraud and duplicate reimbursement; At the same time, it also meets the internal control requirements of the enterprise and avoids compliance risks.
The reimbursement process automatically flows, so there's no need to worry about finding people
Live code drainage to attract customers and improve the quality of customer acquisition
Make the drainage effect of each copy visible
Differentiated mass messaging to enhance customer conversion
Connecting WeChat and Enterprise WeChat to Empower Sales Performance Improvement
Reach your customers, partners, distributors, agents, suppliers, and job seekers based on the WeChat and WeCom interoperability
The communication between sales personnel and customers is tracked and recorded for customer payment, subsequent follow-up, and internal and external collaboration on promotion.
Enterprises can set up an integrated distribution platform based on the interconnection with WeCom. In this case, partners can learn about products, orders, and financial and other business information on WeCom. The platform can implement internal and external chat, information push, knowledge sharing, information collection, and other internal and external information exchange scenarios.
Incorporate distributors and agents into the organizational system through WeCom and implement internal and external collaboration throughout the whole process, from agent inspection, development, signing, contracting, sales goal management, and performance achievement, to historical sales data statistics.
Based on WeCom, the supplier management module of eteams implements internal and external collaboration throughout the whole process, from supplier registration, certification, quotation, bidding, and contract decision making, to supply.
The system interworks with external recruitment websites and helps you establish a unified recruitment management channel and an internal talent pool to realize internal and external collaboration on human resource and recruitment management.
You can automatically synchronize your agents, distributors, suppliers, and other external contacts to the eteams Contacts and manage your upstream and downstream partners in a unified way to easily achieve collaboration between enterprises without switching among different software.
With the help of features of WeCom, such as instant messaging and Moments of customers, marketing personnel can push customer-oriented product and promotion texts, pages, and short videos to customers and share the leads obtained directly with other marketing personnel.
Dynamic customer opportunity management and one-tap transfer of chat history. You can manage customer cards in CRM and turn static key person information of customers into active WeCom and WeChat accounts for phone and IM communication, audio and video presentations, and online meeting invitation at any time. Interactions with customers can be saved directly as customer contact records, which can be tracked, traced and shared.
In after-sales management, the customer service module allows you to send internal messages to external contacts, timely push various training, update, operation and maintenance messages, share problem handling progresses, quickly collect customer feedback, and coordinate internal resources of the enterprise to handle issues for customers based on WeCom.
Integrate arrangements for pick-up, itinerary, and return notifications to WeCom in real time and synchronously establish an agenda and book meeting rooms for the reception to prevent any reception part from being missed. The reception progress is visualized, and leaders can learn about the reception progress of important guests in real time.
Purchasing personnel in enterprises can contact suppliers on WeCom through supplier cards, publish bidding invitations by using IM, WeChat public accounts, and Moments of customers in an open or directional way, and complete submission, evaluation, and decision making on tenders.
Project personnel can expose internal project execution progresses to customers as needed, carry out project satisfaction surveys at any time, and allow customers to sign demand confirmation forms and acceptance forms directly on WeChat to promote high-quality delivery of projects and products.
HR personnel can add the candidate's WeChat account, bring the enterprise's latest news and HR policies to potential candidates regularly in batches on WeCom, and systematically attract outstanding talents to join the enterprise.
HR personnel can share interview schedules with job seekers, conduct remote interviews through the built-in online meeting module or the audio/video call feature of WeCom, and sign employment and labor contracts online to greatly improve recruitment efficiency.
You can send out internal forms to WeChat users for data collection, for example, agent document submission, customer demand collection, satisfaction surveys, and meeting applications. You can also send the corresponding form data directly to a contact specified in the address book.
Documentation and data, such as product training courseware, sales tools, customer cases, and company introduction, can be forwarded to WeChat accounts of distributors, agents, and partners with one tap to implement the idea exchange and collaboration on the data and documentation.
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